Ethnio API (1.0.0)
  • Recruit participants
    • Panel Management
      Pool of participants for research that you manage
    • Intercepts
      Targeted elegant intercepts on web, iOS or Android
    Run research
    • Screeners
      Links you can send out or post on social media
    • Scheduling
      High-touch automatic research scheduling
    • Consent
      Manage and track participant consent
    Manage studies
    • Studies
      Simplify how you manage research
    • Surveys
      Create powerful branded surveys with tons of logic
    • Incentives
      Pay participants in any currency or country
    Operations
    • Participant Management
      Intake, management, and democratization of all your studies
    • Teams
      Coordinate research across departments
    • AI Localization
      Translate all incentives, scheduling, and screeners
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  • Technical
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      GDPR, CCPA, HIPAA & more
    • Governance
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      Legal documents & policies
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      Read about what’s new with Ethnio
    • API
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    Read about what’s new with Ethnio.
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      Global tool for paying UXR participants
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      Create a plan for your incentive budget
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THE BASICS
  • Legal Docs & Policies
  • Privacy Policy
  • What We Collect
  • Cookie Policy
  • Security
  • Terms
COMPLIANCE
  • GDPR
  • CCPA
  • Data Retention
  • Data Portability
  • Disaster Recovery Plan
  • Right to Be Forgotten
AGREEMENTS
  • Subprocessor
  • Data Processing
  • SIRP
  • SLA

CCPA compliance

Ethnio maintains a robust privacy and security program that we continually improve to meet the needs of our customers and to maintain industry-standard data protection among research tool companies.

What is the CCPA?

The California Consumer Privacy Act (CCPA) is a California privacy law, effective from January 1, 2020 and amended by the California Privacy Rights Act (CPRA) in 2023. The CCPA enhances privacy rights and consumer protection for residents of California, United States. To be compliant with the CCPA, a company must provide data rights to its customers, including but not limited to: a) deletion of their personal data, b) access to their personal data, and c) the ability to opt out of the sale of their personal data (and ensure that any subsequent reselling of data is done with appropriate notice and consent). These requirements extend to any customer data that may be processed, held or stored by any service providers.

Ethnio CCPA summary

Ethnio is committed to helping all customers prepare for data privacy regulations. We have consistently reinforced our commitment to privacy and security through our compliance with the CCPA and the right to be forgotten for any customer or respondent.

Does Ethnio have a delete API?

Yes! Available upon request as part of higher-tier Enterprise plans. Ethnio is happy to participate in this single API update/delete program, and can ensure the API is highly secure and structured according to your needs, which is one of the reasons we only include this type of access in our higher-tier Enterprise plans.

General API specification here (note the delete portion is not included by default): https://ethn.io/docs/api.pdf

Do not sell my personal information

Ethnio maintains links for both right to be forgotten and explicit do not sell my personal information, but since our terms clearly prohibit Ethnio selling any personal information, it’s probably a moot point.

Does CCPA apply to Ethnio?

Many of our customers work hard on CCPA compliance, so it’s important that Ethnio supports that compliance through our own terms and policies. Since customers can edit their own legal terms in any Ethnio screener or email, each customer is ultimately able to manage their own compliance. Ethnio does not currently meet any of the following official CCPA criteria (Cal. Civ. Code section 1798.140(c)):

* Annual gross revenue over $25 million;
* Annually buys, receives, sells or shares the personal information of 50,000 or more consumers, households or devices for commercial purposes; or
* Derives 50% or more of its annual revenue from selling consumer personal information.

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